Effective Date: 15 December 2024

At SmartTechDeals.in, we stand behind the quality of our products and want you to have complete peace of mind with your purchase. We’ve created a straightforward return and refund policy to ensure your shopping experience remains worry-free.

1. Return Policy

What Can Be Returned? We accept returns for:

• Products with manufacturing defects
• Items damaged during shipping
• Products that arrive in non-working condition

Return Timeline Please initiate your return request within 7 days of receiving your product. This helps us serve you better and resolve issues promptly.

How to Return

• Contact our support team at info@smarttechdeals.in
• Include your order number and clear photos showing the issue
• Describe the problem you’re experiencing with the product
• Our team will respond within 24 hours with next steps

2. Return Process

• Once your return request is approved, you’ll receive a Return Authorization Number
• Package the item securely in its original packaging with all accessories
• Include all original documentation and warranty cards
• Ship to our address: F-120, Amrit Shree, Ashok Nagar, Udaipur, Rajasthan – 313001

3. Non-Returnable Items

We cannot accept returns for:

• Products damaged due to misuse or accidents
• Items with broken seals or opened packaging (unless defective)
• Products modified or used after delivery
• Items purchased during special clearance sales

4. Refund Process

• After receiving your return, we’ll inspect the product within 48 hours
• Once approved, refunds will be processed within 7-10 business days
• You’ll receive an email confirmation when your refund is processed
• The refund will be issued to your original payment method

5. Shipping Costs

• For manufacturing defects: We’ll cover both pickup and return shipping
• For other approved returns: Return shipping is the customer’s responsibility
• Original shipping charges are non-refundable unless the product is defective

6. Special Circumstances

Each case is unique, and we’re here to help find the best solution. If you have a special situation not covered by this policy, please reach out to us.

Contact Information Phone: +91 7568643131 Email: info@smarttechdeals.in Address: F-120, Amrit Shree, Ashok Nagar, Udaipur, Rajasthan – 313001, India

We’re committed to making your experience with SmartTechDeals.in as smooth as possible. If you have any questions about our return and refund policy, don’t hesitate to contact us.

Note: This policy is subject to change without prior notice. Any changes will be effective from the date of posting on our website.